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Ithaka S+R recently published its Faculty Survey 2009: Key Strategic Insights for Libraries, Publishers, and Societies. It considers the way faculty views of the library are changing, and analyses library roles into three key functions:

“The library is a starting point or ’gateway’ for locating information for my research” (which we refer to as the gateway function). “The library pays for resources I need, from academic journals to books to electronic databases” (which we refer to as the buyer function). “The library is a repository of resources – in other words, it archives, preserves, and keeps track of resources” (which we refer to as the archive function).

Ithaka’s analysis shows that the gateway function has declined (its importance rating has dropped from 70%-58%) over the six years in which the biennnial studies have been made, while the buyer function has steadily increased (81%-90%). The archive function has remained relatively static at just over 70%.

Many of the findings in this report are interesting, and relevant to us as we focus - via our Working Group on Research Services - on the specific topic of Support for Research Dissemination. We have chosen the word dissemination with some care. What we will be looking at is researcher behaviours and practices concerning institutional repositories, individual websites, subject archives, virtual research environments, blogs, blog aggregations and other social venues. In other words, every research dissemination venue except the conventional (and still overpoweringly influential) modes of scholarly publishing - the journal, the monograph and the conference paper. We will look at the way researchers use these alternative venues to disseminate their work, and the factors that account for the types and rates of dissemination. Read the rest of this entry »

The future, it seems, has never been as popular as it as at the present time. We talk, think and write about it endlessly. The transformations in the world we live in over the past few decades have induced so much uncertainty that we look to the future because we crave a place where certainty and sureness return. As librarians, curators and archivists, of course, it is a professional duty to keep looking at the future in order to plan ahead, to prioritise, to make maximum impact from available resource and to prove that we manage well. But the current preoccupation with prediction goes much further. It seems likely that we are living through the most future-obsessed era our profession has ever experienced.

My first awareness that librarianship was a profession deeply concerned about its future was with the publication of James Thompson’s The end of libraries, in 1982, which was still a relatively recent work when I first went to library school. Thompson, University Librarian at the University of Reading, was interested in library technology and its potential to liberate libraries from what he saw as a paralysed state of continual growth unrelated to use. In an article of the same title as his book which was published in the then new journal The electronic library the following year he wrote:

One way to by-pass problems would of course be to store in the electronic memory not just the surrogate references, but the full text of the documents.

He didn’t imagine Google, but he did perhaps foresee the changes which are now underway, though he would doubtless have been surprised that they would take 30 years to occur. If the changes have been slow, the pace of future-gazing has intensified over these 30 years, and seems to be currently experiencing rocket thrust. On a recent visit to the National Library of Scotland, I was given a copy of its new discussion document Thriving or surviving? National Library of Scotland in 2030. The National Library of Wales has been less daring by ten years, producing Twenty-twenty: a long view of the National Library of Wales. Both institutions are taking on the challenge of providing national library services within a new sector - what the Scottish report calls small, smart countries. Read the rest of this entry »

In the summer of 2008, OCLC Research undertook a risk assessment exercise for research libraries in order to help us frame and shape our work. The results were shared internally, and the findings have been enormously useful as a backdrop for work planning and prioritization. I’ve long wished for an external version of the findings, so that I could wave at something during discussions with external colleagues. After months of me sighing about this, Jim, Constance and Arnold have bravely boiled down the most useful findings into a succinct report, Research Libraries, Risk and Systemic Change [pdf]. But they didn’t do it for me, they did it for you.

The analysis took a traditional approach, but looks at a group rather than an individual institutions, which makes it useful as a platform for group action. Major risk factors for the research library “enterprise” include: the erosion of perceived value, the current and future workforce, collections and spaces, legacy technology, and lack of control in scholarly communication. The report goes beyond articulating challenges, and suggests strategies for mitigating risks. These include developing shared infrastructure, restructuring workflows, and devising new services: there’s nothing new in these suggestions, but what is new is that the strategies are tied to cooling specific hot spots in the heat map, taking us from major to catastrophic impact to more moderate consequences.

This 20 page document is worth your attention, and I urge you to read it. I think this paper will help crystallize what we need to face in order to get to our future.

The RLG Partners working group that has been gathering and analyzing evidence over the past two years about MARC tag usage to inform library metadata practices completed its work. The 72-page Implications of MARC Tag Usage on Library Metadata Practices report was published on March 12 — with links to thirteen detailed data tables for those who love to immerse themselves in statistics. They’re spreadsheets, so you can also filter and sort the data as you like.

The working group’s studies focused on machine applications. This is an important user category that has generally been ignored in user studies.  MARC data is also used for machine matching and manipulations, linking, harvesting, collection analysis, ranking, and providing systematic views of publications. If we envision a future of linked data so that all the work information professionals have invested into creating and maintaining legacy MARC data are available to the rest of the information universe, machine applications will become increasingly important. Future encoding schemas will need to have a robust MARC crosswalk to ingest our millions of legacy records.

We believe that MARC data cannot continue to exist in its own discrete environment. It will need to be leveraged and used in other domains to reach users in their own networked environments. With the increase of digitized full text from various mass digitization efforts, we advise MARC practitioners to focus on authorized names, classifications, identifiers, and controlled vocabularies that key-word searching of full-text will not provide, rather than on “descriptive metadata”.

The working group held a Webinar on March 18, 2010 to discuss its findings and projections for MARC’s future with those interested. I was grateful that Catherine Argus at the National Library of Australia was willing to get up extra early to present her work, at 7:00 am local time, so that RLG Partner staff on the east coast of the US could join the discussion at 4:00 pm EDT. A couple of Catherine’s colleagues at the NLA also listened in. Lisa Rowlison de Ortiz (University of California, Berkeley), who collaborated on the executive summary which pulled together all our work and presented the working group’s views on MARC’s future summarized above, also joined the discussion. The recording of that Webinar will be available on the OCLC Research’s Webinars page soon.

The working group members each selected a topic to research, and then wrote a report summarizing the findings, which we presented during the Webinar:

Read the rest of this entry »

Some of you may already be subscribers to Above The Fold (ATF) our weekly current awareness compilation and commentary. We just sent out the seventieth issue. Our objective in assembling the newsletter was to offer an information professional’s view of issues from outside our domain that were worth your consideration and related to library, archive and museum challenges. We selected items of interest likely to be beyond your normal reading sphere to help folks you look farther more often with less work.The selection and the commentary on the chosen articles would, we hoped, encourage some lateral thinking in our domain.

The date above marked our seventieth weekly issue and ATF now has nearly 3100 subscribers. We decided that we’ll feature a chosen article each week here in hangingtogether. I’ve chosen this article to feature not because it’s outside our domain but because it shines such a light on the obstacles to change in the research library arena.

E-Library Economics

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The famous (and famously reclusive) author J.D. Salinger died on 27 January this year, two days after the anniversary of the birth of Robert Burns – a day which is celebrated across Scotland and in many parts of the world. Salinger and Burns are of course connected, since the title of Salinger’s most famous novel, The Catcher in the Rye, is based on a mishearing of the Burns song Comin’ Through the Rye by the protagonist, 17-year old Holden Caulfield:

… I’m standing on the edge of some crazy cliff. What I have to do, I have to catch everybody if they start to go over the cliff—I mean if they’re running and they don’t look where they’re going I have to come out from somewhere and catch them. That’s all I’d do all day. I’d just be the catcher in the rye and all.

Salinger, J.D., The Catcher in the Rye, Chapter 22

The idea of being a ‘catcher’ struck me when I attended a conference held at the British Library last week, Subject Repositories: European Collaboration in the International Context. Neil Jacobs of JISC mentioned Glasgow University Library’s policy of seeking to ‘catch’ researchers close to the end of funded projects to ask if they would like help with their outputs. Certainly, it is easy to argue for libraries to be the ‘catchers in the rye’ when it comes to digital scholarly works and outputs – and the obvious place to deposit these materials is the institutional repository.

However, we were gathered at the BL to hear about subject repositories – including EconomistsOnline which was being launched during the event. And we heard about several very successful subject repositories in a number of very good presentations. The event left me reflecting on a number of things. For example, some subject repositories are success stories almost against all odds. Services like arXiv and RePEc have captured their respective corners of academia so effectively that they go on existing and attracting even without much resource (almost none in the case of RePEc), and their proven value is such that people probably would pay to maintain them (as arXiv is now proposing for its heaviest users). This makes them the inverse of many institutional repositories, which can’t attract content almost irrespective of the amount of resource invested. Read the rest of this entry »

Last month I mentioned the publication of A comparative review of research assessment regimes in five countries and the role of libraries in the research assessment process, which had been produced for us by Key Perspectives. It is a detailed report, and I also said that we’d shortly issue a companion report with some background information on the question of research assessment – ie the system by which universities are evaluated for their research performance by the bodies that fund them, with some of the key findings for each country, and with some recommendations for research libraries. That companion report, Research assessment and the role of the library, was published yesterday, and I thought I might draw attention here to the recommendations for research libraries that it makes. These are:

These challenges are easy to state, and most of us would readily assent to them. Some academic librarians may even claim to be doing several of them already – particularly in the operation of repositories, and in the provision of expertise in bibliometrics in some cases. But how many non-library organisations would recognise these as library roles? Would our funding bodies? The President’s or Vice Chancellor’s Office? Our research councils? Research publishers? Our politicians? Until these roles can be seen from the outside, we have not ‘claimed our territory’. Read the rest of this entry »

Research assessment is a very big deal in some countries. Countries whose university systems are largely publicly-funded routinely check up on the research quality of individual universities to ensure that they are squeezing the best possible performance out of their systems. They do this because they see a link between high-quality research and economic development. The economic potential of research is growing in importance as national ‘knowledge economies’ recognise the need for international research excellence, and see universities as a key driver.

We have just published a report which reviews the research assessment regimes of five countries, and the role of libraries in the processes of assessment that exist. This report was produced by Key Perspectives Ltd, a UK consultancy, and it surveys the research assessment situation in the Netherlands, Ireland, the UK, Denmark and Australia. We chose countries that we knew were doing interesting things in assessment - or in preparation for its introduction. The high political stakes involved were evident even as the report was being written. In the UK, the pilot exercise for the system that will replace the Research Assessment Exercise (RAE) ditched one of its proposed new thrusts (bibliometrics) and found another (economic impact) for the country’s universities to stress about. In Australia, a recent change of government led to temporary abandonment of a system that tied assessment outcomes to government funding, and arguably lost the country some ground in the international scramble for both reputation and economic advantage.

The Review provides a fascinating account of different cultural understandings of the purposes of assessment, and a glimpse of the trend of concentrating research excellence in a small number of top universities that is now taking shape in many countries, as the competition for research income, top faculty and students becomes one that occurs within a single international marketplace. We found countries that tied research assessment to large amounts of government funding, and others that did not (yet); countries that operated systems based on bibliometrics and others that mistrusted them; countries that devised league tables of journals and awarded points to researchers on those they published in - and others that assembled national panels of experts to determine the rankings.

Libraries are involved in these assessment exercises in a range of ways, from the clerical (data entry) to the highly strategic, and from the specialist (bibliometric expertise) to a role as providers of general infrastructure (institutional repositories). Whatever differences there may be in the assessment systems adopted by different countries, they all share a focus upon the research outputs produced by their researchers and faculty. These outputs are managed by libraries - both indirectly (via publications) and, increasingly directly (via arrangements with the authors themselves at pre-publication stages). Does this suggest that libraries play a central role in research assessment within their institutions? Or that they should? At the very least, shouldn’t libraries seek a shared view on this question?

At the RLG Partnership Annual Meeting in 2007, Timothy Burke told the assembled research librarians ‘you have to figure out how to be hydraulic engineers of information flow rather than the guardians of the fortress’. It’s an image that has stuck with me. Everywhere now in our professional literature we see the challenges of our work represented by the imagery of flow and fluidity. We try to scope and identify workflows that are changing or need to change. The platform of the web dips and peaks faster and differently than we can predict, and as it does so content suddenly flows in different directions, taking new channels. Stability in this environment is rare, and a relief when we find it, even though it may lie in places that librarians take some time to trust - like Google and Wikipedia.

I often show a slide produced by Rick Luce, Vice-Provost and Director of Libraries at Emory University, when describing the territory of our Research Information Management (RIM) programme. This appeals to me because it indicates that library attention needs to be focused on the workflow layer, rather than the repository layer that sits below it.

Understanding the particular environments of researchers, and the flows that matter to them, is perhaps not a new challenge for research libraries, but it is a newly urgent one. In the pre-digital world the flows were not digital flows, with the capture challenges and opportunities that now exist. The library dealt mainly in the solid world of published literature. It collected from the physical outputs that emerged at the end of flow processes, and could structure its operations around that bounded reality (within its ‘fortress’ print stores, to use Tim Burke’s analogy). Now, we see potential for library services everywhere, because we have systems that capture flows, and allow them to combine, split and replicate wherever it is useful for them to do so, and legal barriers do not obstruct. But to do so optimally, we need to understand researchers’ worlds at a level of detail that is still not familiar to libraries. Read the rest of this entry »

November was a BIG travel month for me. I was privileged to deliver the keynote at the Libraries Australia 2009 Forum in Hobart, Tasmania /> then the keynote at the Museum, Library and Archive Forum sponsored by Keio University in Tokyo, Japan. In between I attended an OCLC Board/Management retreat in Dublin, Ohio. All were pleasant and informative experiences (except for that 30 hour trip from Hobart to Columbus, Ohio). There were some superficial things in common - in both Japan and Australia OCLC was regarded as an important partner and OCLC Research work was well-known and discussed. In all three venues we ended up discussing grand challenges that face the library world including Google Book Search (#1 by a large margin even though neither Australia nor Japan will be impacted by whatever settlement emerges), e-readers, new scholarly outputs, the move from print to electronic books, cloud computing and print-on-demand.

Having been at home for a few days with opportunity to reflect I’m struck by how different the Australian library environment is from that in the USA and how many similarities the Japanese environment has to the USA.
Read the rest of this entry »