Archive for the 'Miscellaneous' Category

Ingredients for success

Wednesday, April 4th, 2012 by Merrilee

This morning, I listened to this story on the history of how the Silicon Valley came to be with great interest. The story appealed to me for three reasons. First because there’s a local angle (RLG was located in the heart of the Silicon Valley and now our OCLC offices are just north of what I’d consider to be the “classic” valley). Second, the piece hooked me by quoting an archivist at Stanford (and I’m a sucker for stories that use archivists as sources). Third, I’m interested in examining the “ingredients for success” for a particular industry. In this case, it was marrying a group of talented scientists with the idea that they could be the company (instead of finding a company to work for) and then putting that together with some investors that were willing to invest. Taken together these were novel ideas, and magic could happen.

It’s also interesting to think of the role that place, and the culture of place plays in all of this. A recent posting from Pando Daily looks at the “Midwest Mentality” and why it’s so hard to get start up traction in a place like Chicago.

What are ingredients for success where you work? The Feral Librarian has been reflecting on this from time to time — what do others think?

The series on Silicon Valley will continue this week and I look forward to hearing the next chapter!

Wanted: A resident Wikipedian

Wednesday, March 28th, 2012 by Merrilee

Most of us have hosted student interns – it’s a great opportunity to get some special task accomplished while teaching some skills to an eager individual fresh to the trade. And it’s always invigorating to see our world through fresh eyes. But what do you do when you need to freshen up your own perspective and outlook? Or when your whole organization needs to be infused with a new way of thinking?

It’s not news that researchers do not start their research on library websites – they are much more likely to start their searches on the open web (84% do, according to the 2010 Perceptions report). So making sure that library resources are “in the flow” (to quote my colleague Lorcan) is of critical importance. Libraries have of course been working to be sure that their collections are exposed on the open web (for a great example of this, check out the work done by Kenning Arlitsch and Patrick S. O’Brien which they talked about in this webinar.)

But it’s not enough to ensure that our websites are crawler friendly – I think libraries (and other organizations) need to think about making sure links to their collections and services are embedded in places where users will find them. And Wikipedia is definitely such a place – we know that more people are starting their searches on Wikipedia. And how many times have you done a web search and found that the first link takes you to Wikipedia? So following in the footsteps of such institutions as the Smithsonian’s Archives of American Art and the National Archives and Records Administration, OCLC Research will host a Wikipedian in Residence starting in May or June 2012.

What is a Wikipedian in Residence? For the answer, you need look no further than Wikipedia, which defines a WIR as a “Wikipedia editor [who] accepts a placement with an institution to facilitate Wikipedia entries related to that institution.” The WIR positions are linked to Wikipedia’s GLAM (galleries, libraries, archives, museums) initiative, which is a group that focused on improving Wikipedia’s coverage of topics related to the cultural sector. (As a side note, I was delighted to find that Wikipedia had an initiative that is so closely linked to the mission of libraries and cultural heritage institutions everywhere!)

I like to think of this sort of person as not just a Wikipedian, in residence at a particular institution, but as someone who is (in the parlance of my colleague Lynn Connaway) a “resident” Wikipedian – that is, someone who dwells in that environment (on the web, I’m a resident, but in Wikipedia, I’m a visitor, as I suspect many of you reading this are.)

Ideally, the Wikipedian in Residence will work as a community coordinator and strengthen the relationship between OCLC, library stakeholders, and the Wikipedia community through a range of activities, including working with OCLC staff and libraries more broadly to help foster a broader understanding of Wikiepedia’s practices. The WIR may also help to promote new or existing Wiki projects related to increasing access to library collections and services, or may help organize special events, such as editing challenge days, for the Wikipedian community. I think there are many opportunities, and we’ll be talking about what happens with this position here on HangingTogether.

While individual libraries and other cultural heritage institutions will continue to host Wikipedians in Residence, I think this is an opportunity for many of us to learn together. I’d like for our Wikipedian in Residence to be YOUR Wikipedian in Residence. I look forward to hearing from you about what you would like to see happen! And if you are a resident Wikipedian who is interested in a paid position and shares our passion for libraries, I look forward to hearing from you.

OCLC Research remembers Encyclopaedia Britannica

Monday, March 19th, 2012 by Merrilee

With the news last week that the Encyclopaedia Britannica will no longer be offered in print, OCLC Research offers up a range of memories. We encourage you to share yours as well!

I grew up with three sets of encyclopedias at home: the Golden encyclopedia which Mom bought one by one at the grocery and was geared for the very young; the World Book encyclopedia – red covers and that got heavy use in elementary school and junior high; and the Encyclopedia Britannica that Dad paid for “on time” – it came with its own bookcase – and that was used by all of us in conjunction with the World Book since it had much richer detail and fuller coverage of topics and people. (My brother Tom never liked reading books but would take a different Britannica volume to bed with him every night and thus acquired a wide knowledge base that he then used to challenge us all on facts. He would have made a great Jeopardy contestant!)

Nancy Elkington

As a child, I was fascinated with the Britannica Yearbooks, which served as an interesting compendium of what happened in the world that year. They also provided a useful lesson, to my budding intellect, that information is far from stable — it must constantly change to adapt to both the changing world and our changing perceptions of it. Thus the whole Yearbook concept could be seen as the harbinger of Britannica’s doom, in that a constantly changing web resource is more useful as a “product.” But I also mourn it’s passing in that with a constantly changing resource it is much more difficult to get a sense of how the world and our perceptions of it have changed in a year.

Roy Tennant

One of my prized personal possessions is the 1911 edition of the Britannica, long considered a required source for reference collections and reference librarians. One needed to ‘inherit’ a set, because they were rarely available from the trade. If a reference collection had 1000 titles, the 1911 would be among them.

The type for the 1911 was composed (set) by a women’s typographical union in Edinburgh. The type was is impossibly small, contributing to the knee-jerk assumption that women made great compositors because they had little hands. The women’s union undercut the wages in the (all-male) Stationers’ Company in London, who considered them scabs. This is part of a long story about women in the printing trades.

As an aside, it is delightful to consult a reference source that doesn’t know about the atom bomb, Nietzsche, world wars, etc. A primary source and a reference source all at the same time, instructive for young adults and old folks alike. The pithy articles in the 1911 were authored by illustrious scholars. Many of the entries and their short bibliographies are still considered definitive. Check out the maps!

Jen Schaffner

When I was in my first years of school, my parents purchased a set of WorldBooks (which they still have and sometimes use). WorldBooks were a marvel, and the source of much useful input to exploration, dispute, and school papers. But by the time I reached junior high, and I had encountered the Encyclopaedia Britannica, the lure of the WorldBooks greatly diminished, and the Britannica was and would continue for decades to be my favorite encyclopedia. Each article was so expert, so erudite and so beautifully crafted. My reference services course in graduate school included a rather detailed learning and sorting of various encyclopedias, each with their special advantage. Yet as I began my own work as a reference librarian at a small college, the the Britannica still stood head-and-shoulders above the rest. Even now, from time to time I miss the pleasant experience of pulling the right Britannica volume from the shelf and quickly paging through the thin paper pages to exactly the right bit of information. Alas, poor print Britannica, we knew you well.

Eric Childress

When I was in high school, there were two elderly sisters next door who owned a set of Encyclopedia Britannica. Shy as I was, mom would make me go over there unannounced and use their copy for homework assignments rather than walk down to the library. They served milk and cookies and sat there quietly doing needlepoint. I miss them.

Jeff Young

News of the impending demise of the print EB immediately spawned lots of nostalgic chat on Facebook as we children of the 50s and 60s who grew up to be librarians fondly recalled the encyclopedia as artifact: spreading volumes all over the floor to work on school reports and gluing in the little update stickers that came with each World Book annual, not to mention the household excitement when the door-to-door encyclopedia salesman first came to call. But their kids? The books (inevitably inherited from parents, not bought by our generation) sit on the shelf untouched while they get the facts for their class projects from the ‘net.

Jackie Dooley

My only memories of the EB and other such comprehensive reference resources are from the library — we didn’t have them at home. I don’t know if this is because I came from a home or more modest means than my colleagues, or because my parents expected me to go to the local public library for such things. I found actually encyclopedias rather dull and dreaded any assignment that required their use, although I did love other types of reference materials — the Guinness Book of World Records was always a favorite, as was the Book of Lists, a short lived publication (which I didn’t know until today was banned by some libraries). I find it hard to be sad about the demise of the print volumes — after all, if you are going to take an encyclopedia to bed, it’s far more convenient indulge your quest for knowledge with a click than to get out from your cozy covers to fetch another volume. And you are less likely to be caught out by out of date information.

Merrilee Proffitt

My recollections of EB are all from using it at the local library. We didn’t have it at home. We were at the library so often (it was between our school and home) that we didn’t even imagine that you could have a personal copy. The only encyclopedia volumes that ever made it into the house were the ones that got sold one volume per week at the supermarket just like the sets of dishes or cookware that you were supposed to collect a bit at a time. As a consequence our family had only random volumes of the encyclopedia (World Book?), mismatched dishes inadequate to the size of the family and enough nine-inch fry pans that we could have had personal ones if we’d wanted.

Jim Michalko

The stuffed animal ‘Culturematic’

Thursday, February 9th, 2012 by Jim

Prompted by the little story in Grant McCracken’s Harvard Business Review blog post about Innovating the Library Way I offer below what the stuffed animals in our San Mateo office are up to.

Wombats attempting a daring cubicle escape captured by Ricky Erway


Wombats playing low-IQ cubicle hide and seek captured by Ricky Erway

Wombats leave their cubicles to watch the rain captured by Bruce Washburn


Sorted by size and walking cubicle edges captured by Merrilee Proffitt

The library in reflected boho glory

Sunday, February 5th, 2012 by Jim

I saw my colleague, Betsy Wilson, from the University of Washington Libraries at an OCLC Board meeting today and she shared with me a terrific YouTube clip. A local Seattle band, Pickwick, walked into the main library reading room and did an a cappella version of one of their songs. They didn’t ask, they just did it. Some of the readers didn’t lift their heads from their work (presumably they were plugged into their own music). But by the end everybody was paying attention. And well they should. This fellow is channeling Sam Cooke via Dion through Seattle and it’s moving. And as one of the YouTube comments says “Props to the absent librarian”. Their album comes out soon.

Raising Expectations

Thursday, January 19th, 2012 by Roy

There are precious few library speakers upon whose every word I hang. Call me difficult to please. But one person who has achieved that status is Prof. David Lankes from the Syracuse University School of Information Studies. The dude rocks. And although he is a frequent speaker, including at the upcoming ALA Midwinter Meeting in Dallas, you don’t have to wait a single minute to hear him talk about some of his most important issues.

Last week I caught up with him virtually via Skype, and recorded him for our ongoing podcast series “What keeps you awake at night?” What resulted was a rollicking 25-minute romp through some fairly important issues for us all. Central to his theme was “raising expectations” — for ourselves, for our institutions, for the clienteles we serve. He also talked about making innovation a core part of what we do. To do this, he asserts, we need to create environments where taking risks and failing is OK, and he cites Seth Godin’s definitions for “mistake” vs. “failure”:

A failure is a project that doesn’t work, an initiative that teaches you something at the same time the outcome doesn’t move you directly closer to your goal.

A mistake is either a failure repeated, doing something for the second time when you should have known better, or a misguided attempt (because of carelessness, selfishness or hubris) that hindsight reminds you is worth avoiding.

Prof. Lankes covers a lot more ground than this, including a segment on “dead wood” in the organization, and much better than I can attempt to parrot back to you. What I’m trying to do, if it hasn’t become obvious by now, is to intrigue you enough that you will listen to the whole thing. It’s only 20 minutes since I sped up the recording by 20%. Yes, we know your time is valuable. After all, you have some expectation raising to do. 

OCLC Research 2011: FutureCast conference

Tuesday, December 27th, 2011 by Jim

This conference that OCLC Research sponsored back in June 2011 and which was summarized in a series of blog posts that month continues to influence our work. It was constructed around three areas that we imagined would shape the future expectations of library users and therefore of libraries themselves which was why we subtitled it Shaping Research Libraries in a Networked Age. We built around changing patterns of data consumption, the futures of publishing, and the future of higher education. We had distinguished keynote speakers – George Oates, Brian O’Leary and Ben Wildavsky – get the discussions of each underway.

All of them were terrific and in different ways. All of them set up good discussions and energized panels that followed them. And they became friends to OCLC Research. I’ve been following them ever since. I think you should as well.

George left the Internet Archive on 23 December to become the art director at a design studio in San Francisco so I’m not sure whether or how she’ll have time to keep up her blog. You can see some of her presentations here.

Brian keeps up his blog with an enviable output of thoughtful commentary about publishing and helpfully separates it into three areas concentrating on magazine, book, and association publishing. Go over to his site and get the RSS feed on your reader. If you need to be tantalized one of his recent posts featured this quote from a conference exchange

I don’t want to see them figure out how to change; I want them to get out of the way so that the rest of us can get on with it.

Ben keeps up a steady flow of interesting observations about higher education directions. The most recent piece I saw of his was called Crossing to the dark side? and discussed for-profit versus traditional higher education. I don’t believe he keeps a blog so I just keep a Google Alert to keep up.

Happy Holidays from us to you — the OCLC Research Holiday Song

Friday, December 16th, 2011 by Merrilee

It’s that time of year, and before you start tuning out your feed reader and start tuning into your favorite holiday tunes, we have a little something to get you in the spirit. This video was created by my very talented colleague Dennis Massie (for a long time know around here as the “SHARES Guy” although his work spans well beyond that). It’s both wry and heartfelt, and I think you’ll find it worth your while.

You can also check out other offerings on the OCLC Research YouTube Channel

p.s. My favorite holiday music is the SOMA FM Christmas Lounge stream. What’s yours?

FAST on the street

Wednesday, December 14th, 2011 by Jim

Tokyo Drift

leaving the garage for the street FAST

I’m pleased to say that today OCLC Research released FAST (Faceted Application of Subject Terminology) as linked data under an Open Data Commons Attribution license.

FAST has been a multi-year project of OCLC Research in collaboration with the Library of Congress. The FAST authority file is an enumerative, faceted subject heading schema derived from the Library of Congress Subject Headings (LCSH).

You can read the details in the press releases and announcements but even better would be to take a look at the web search interface to FAST. You can also see a nice example of FAST in action by looking at MapFAST which uses FAST to show library materials using the geographic focus of the content.

FAST itself has been a lot of work over many years and I was pleased that Ed O’Neill who led the project was here in our San Mateo offices when the release occurred. We were able to give him a big round of applause. Of course, this project demanded a broad range of effort from many Research staff over the years but the principal developer and the kingpin in the linked data release is Rick Bennett. We applauded him virtually.

Now I hope to sit back and hear about the interesting ways that FAST is mobilized in the linked data cloud.

Photo sourced from zweiff

The staffing challenge – it’s not just new skill sets

Tuesday, November 22nd, 2011 by Jim

At the last Association of Research Libraries (ARL) membership meeting (which means I’ve been carrying this thought around since mid-October, shame on me) I sat in on the Transforming Research Libraries Committee meeting chaired by my long-time friend, Carton Rogers. He precipitated what turned out to be a very engaged and frank discussion about the staffing challenges research libraries face while trying to navigate the increasingly urgent imperatives to transform their operations and renovate their portfolio of services.

He got things started by sharing an excerpt from an survey of ARL directors that asked what were the top three areas ARL should emphasize on behalf of members over the next three years. The first choice of 41.7% of the respondents was

Workforce needs of 21st century research libraries, including new roles for professionals.

A few of the committee members spoke to that issue and by the end of the discussion nearly every one in the room had shared their local challenges in this regard. People talked about inter-generational work issues, succession problems, and the obstacles to change posed by both union circumstances and librarians with faculty status. They wanted to have librarians engaged more directly in the research process and the outputs of their institutions but recognized that most of the current work force was not sufficiently versed in the research process or in the deliverables from that process to become effective support or service agents. All of these are real world management challenges that even with the best of will on the part of both management and staff seemed increasingly intractable.

In a follow-on conversation to the meeting I was reminded of a very good piece of research done by a group of ARL Research Library Leadership Fellows a few years ago that spoke directly to this problem. Krisellen Maloney, Kristin Antelman, Kenning Arlitsch and John Butler did a project whose results were first presented at the October 2008 ARL Membership meeting in a session titled “What are our future leaders thinking?” They later published the work in CR&L in a piece titled “Future Leaders’ Views on Organizational Culture“.

Their project surveyed 165 future leaders (see the article for their working definition) to assess whether there was a relationship between future library leaders’ satisfaction with their organizational cultures and their perception of their own effectiveness. As you might imagine the academic library profile is dominated by a Hierarchy culture and the preferred culture,as perceived by this population, is more flexible and externally oriented. The staff who are most likely to contribute to the reshaping and transforming of the academic library service portfolio feel thwarted and judge their efforts ineffective. The discussion and conclusions in the published article are worth your attention.

What library administrators identify as a staffing challenge is cast, in the most measured way, by the authors as a call for organizational cultural change. Moving from hierarchy to adhocracy – a culture of high flexibility and external focus – would liberate the motivated staff resources we already have and create an environment congenial to the people with the skill sets that the future library needs. Without minimizing the individual local management challenge it seems to me that we would do well to put in place an explicit program aimed at cultural change at the same time that we look to renew, realign and refresh library staff skill sets.

P.S. It was at their ARL presentation that I was first introduced to Prezi, the presentation software that is the anti-powerpoint, which has become my default environment for my presentations.